These Customer Terms govern your use of Quorin to browse, buy, and manage tickets and passes for public classes, and to register for free public classes. Quorin is a class booking and ticketing platform provided by 9361-9237 Québec inc., located at 1239 av. de l'Hotel-de-Ville, Montreal, QC, H2X 3A9. Quorin is a DBA of 9361-9237 Québec inc. Questions may be sent to hello@quorin.studio.
1. Who these terms apply to
These terms apply to anyone who creates a Quorin account to buy a ticket or a pass for a public class, or to register for a free public class — called a customer. They apply alongside any house rules the hosting studio publishes for its space.
These terms apply to the services Quorin makes available in supported locations in Canada and the United States. Availability may differ by location and offering. Mandatory local provisions apply where their legal conditions are met and prevail over inconsistent terms. The supplier's address alone does not determine every law applicable to a transaction.
The Studio SaaS Terms govern the studio's use of Quorin and the room-payment functions they describe. The Organizer Terms govern the organizer's class-selling functions, and the Customer Terms and transaction-specific disclosures govern the customer's class purchase or registration. Quorin distinguishes the room booking from the attendee's class purchase or registration; this distinction does not remove obligations that applicable law attaches to a linked or bundled offering. No document overrides a mandatory right.
2. Who you're buying from or registering with
The organizer identified for an offering is the supplier of that offering and is responsible for its description, lawful sale and delivery, required qualifications and permits, customer obligations and refunds it owes. A studio that only hosts the class is not, for that reason alone, its supplier. The organizer must disclose its identity accurately before a customer contracts with it.
Quorin provides software and the enabled booking and payment functions. The organizer authorizes Quorin to communicate its offering, issue confirmations and transaction documents on its behalf, and transmit payment and refund instructions within the enabled functions and the authority granted by the organizer and customer. This authority does not permit a prohibited charge, an unauthorized change to the offering or a waiver of mandatory rights. Quorin remains responsible for its own services, representations, conduct and obligations under applicable law.
3. Prices and receipts
The listed ticket or pass price is the total price the customer pays, including applicable taxes and mandatory charges; no additional tax or mandatory booking fee is added at checkout. Prices, taxes and mandatory charges must also be disclosed as required by the law applicable to the offering. The supplier is responsible for its tax information and obligations; this does not displace any tax obligation imposed on Quorin. Any country-specific tax explanation applies only to the transactions it describes.
For Canadian transactions where the supplier is registered for GST/QST or HST, the receipt shows applicable taxes backed out of the all-in price and the supplier's registration numbers. A supplier not required to collect those taxes has no such tax line. These Canadian explanations do not describe U.S. tax treatment or promise automated support for every jurisdiction.
4. Refunds and cancellations
Before you confirm, the booking details must identify the supplier and describe the services covered, total price, payment amounts and dates, and applicable cancellation and refund terms. A booking confirmation does not necessarily mean the entire price is collected immediately.
The supplier's disclosed policy applies subject to mandatory law. A booking cutoff, missed class or rule for releasing a reserved place does not remove a separate legal right to cancel or terminate a contract. Any legally required notice, cancellation method, refund calculation or deadline prevails over an inconsistent policy. A change to a published policy does not by itself change your existing contract.
If the organizer or hosting studio cancels a session, you are entitled to a full refund of the amount paid for that session, including applicable taxes. For a pass, this is the amount allocated to the cancelled session under the allocation disclosed for your purchase. Any additional refund or remedy required by applicable law remains available. Fees retained between the supplier, Quorin and payment providers do not reduce this promised refund or a refund required by law. Where a monetary refund is required, a credit is not a substitute unless a lawful alternative is agreed.
5. At the studio
The hosting studio's house rules apply while you are on site, in addition to these terms. Your ticket or pass is personal to you; it must be shown, on your phone or printed, at the door for entry.
6. Disputes and chargebacks
Contact the identified supplier about delivery of its service. Contact Quorin at hello@quorin.studio for a platform or payment-processing issue. We will cooperate within our respective responsibilities. Contacting either party first is not a condition of exercising any right to cancel, obtain a refund, contact your bank or card issuer, or seek a remedy from a competent court or authority. Applicable notice methods and deadlines continue to apply.
7. Privacy and data
When you buy a ticket or pass or register for a free class, your name, contact details, and purchase, registration and attendance records are used to run the class you registered for.
These data-processing terms apply when Quorin handles personal information on behalf of a studio or individual organizer under the applicable service agreement. The relevant studio or organizer determines the purposes of its customer administration, subject to applicable law. Quorin processes that information to perform the agreed services and lawful documented instructions. Each party remains responsible for processing it carries out for its own purposes, including applicable account, security and legally required transaction records. The legal characterization of each role follows the applicable privacy law and actual processing activity.
8. Availability and changes
Quorin may modify, suspend, or discontinue public classes features as the product evolves. Quorin will use reasonable efforts to operate the service reliably, but uninterrupted availability is not guaranteed.
9. Disclaimers and liability
To the extent permitted by law, Quorin is not liable for indirect, incidental, special, consequential, punitive or lost-profit damages. This limitation does not exclude or limit Quorin's own duties or liability where applicable law prohibits doing so, and does not deprive any person of a mandatory remedy. The organizer remains responsible for its own offerings, content and conduct. Quorin remains responsible for its own services, representations and conduct, subject to the lawful limitation above. A dispute involving an organizer, customer, host or payment is not excluded from Quorin's responsibility merely because it involves those parties or that subject matter.
10. Governing law
These terms are governed by the laws of Quebec and the applicable federal laws of Canada. The courts located in Quebec, district of Montreal, will have jurisdiction unless applicable law requires another forum.
The choice of law and forum in this section does not displace mandatory laws or rights applicable to a transaction in Canada or the United States, or restrict access to a court or authority where that restriction is prohibited. Local provisions apply only where their legal conditions are met. Nothing in these terms makes one jurisdiction's cancellation or payment rules apply to every booking.
11. Contact
9361-9237 Québec inc.
1239 av. de l'Hotel-de-Ville, Montreal, QC, H2X 3A9
hello@quorin.studio